Will I receive a final statement of my account?

Yes. We can provide a final tenancy account statement showing the rent, relevant charges, payments & any balance at the end of your tenancy.

What it may show

• The tenancy end date used for billing.
• Rent charged & payments received.
• Any agreed part-month adjustment.
• Outstanding rent or lawful service charges.
• Credits or overpayments.
• The deposit amount held & its separate return process.
• Any proposed deposit deductions, explained separately.

We may need to wait for final readings, a repair assessment or other supporting information before every item can be reconciled. We will explain anything that remains provisional.

Your deposit is separate from ordinary rent, so the final rent statement does not automatically mean the deposit has already been returned.

Check the amounts against your bank records, tenancy agreement & any written changes. If something looks wrong, send us the relevant transaction date & payment reference.

We can send the completed statement to your verified forwarding email address. Keep it with your tenancy & deposit records.