Rent, payments & deposits
Information about rent, fees, deposits, payment methods, billing & refunds.
Rental prices & what's included
- Are parking spaces and additional storage included in the rent?
- Are there any additional fees or charges beyond the advertised rent?
- Are rental prices advertised weekly or monthly?
- Can I negotiate the advertised rent?
- Is access to shared facilities included in the rent?
- Do you offer any rental discounts, incentives or special offers?
- Are utility bills and broadband included in the rent?
- What is included in the monthly rent?
- How can I find out how much an apartment costs to rent?
- Why do rental prices vary between apartments in the same development?
Holding deposits & reservations
- Will my holding deposit be deducted from my first rent payment or tenancy deposit?
- How much is the holding deposit?
- How long will an apartment be reserved after I pay a holding deposit?
- Do I need to pay a holding deposit to reserve an apartment?
- Is the holding deposit refundable?
- What happens to my holding deposit if my application is unsuccessful?
- What happens to my holding deposit if I change my mind?
- How do I pay a holding deposit?
Tenancy deposits & protection
- Will I receive confirmation that my deposit has been received and protected?
- Can I use my tenancy deposit to pay my final month's rent?
- When do I need to pay my tenancy deposit?
- Under what circumstances could deductions be made from my tenancy deposit?
- What is the tenancy deposit used for?
- Can I pay my tenancy deposit in instalments?
- How are tenancy deposits held and managed in Ireland?
- How much is the tenancy deposit?
- How is my tenancy deposit protected in England?
Rent payments & payment methods
- Can I change my rent payment date?
- Can I pay my rent in advance?
- How can I view my rent balance and payment history?
- What payments do I need to make before moving in?
- Will I receive receipts or invoices for my rent payments?
- When is my monthly rent due?
- Can joint tenants pay their share of the rent separately?
- What payment methods do you accept for rent?
- Can I set up a Direct Debit or standing order to pay my rent?
- When is my first rent payment due?
- How is rent calculated if I move in partway through a month?
Bills, utilities & local charges
- Do I need to pay council tax on my apartment in England?
- Do I need to pay separately for water and wastewater services?
- Are there any local property taxes or charges for apartments in Dublin?
- Which household bills am I responsible for paying?
- What should I do if I receive an unexpected utility bill or charge?
- Are there any service charges or building management fees?
- How do I find out who supplies electricity, gas and water to my apartment?
- How are utility bills calculated and charged?
Rent reviews & increases
Refunds, arrears & payment problems
- What happens if my rent payment fails?
- What should I do if I cannot afford to pay my rent on time?
- Who can I contact about a rent payment, invoice or billing problem?
- What happens if I fall behind on my rent?
- Are there any charges for late rent payments?
- How do I request a refund for an incorrect payment or charge?
- What should I do if I accidentally overpay my rent?